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Department of Education  Bihar
Department of Education  Bihar
Department of Education  Bihar
Shiksha Darpan Call Center Toll Free Number: +91-1800-345-6160
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Act/Rules


Employee Charter
The purpose of Employee charter is to provide better quality and quick service to employees of the Government Authority like as Department of Education
Services provided are :
S.No. Nature of Service Service Delivery Std. Time Limit
1 Issue of No Objection Certificate for obtaining passport or to go abroad To be discussed
2 Full Additional Charge Arrangements To be discussed
3 Sanction of leaves, other than causal leaves To be discussed
4 Sanction of annual grade increments To be discussed
5 Sanction of PF part final withdrawals To be discussed
6 Processing of PF final withdrawals To be discussed
7 Reimbursement of Medical Charges To be discussed
8 Sanction of Sabbatical leave To be discussed
9 Processing of deputation proposals To be discussed
10 Processing of proposals to attend training programmes, workshops and seminars accepting selection committee membership, examiner ship, etc. To be discussed
11 Compassionate appointments To be discussed
12 Processing pension proposals
a. Payment of Pension Benefits
To be discussed
13 Disciplinary cases
a. Which do not involve suspension
b. Which involves suspension
To be discussed
Central Complaints Committee: A Central Complaints Committee headed by Administrative Section to look out all the Employee concerns. The main function of the Committee is to look after the sexual harassment of women, indisciplinary behavior etc. at work places at Department of Education location and its associated departments.
Redressal Mechanism
In case the above schedule is not adhered to the administrative head of respective department can be approached. The Administrative Redressal officer shall look out personally all the grievance is redressed on the same day or the next day.
Whom To Approach
If something goes wrong or if there is any delay in any service, the employee can write or phone to the concerned officer during working hours or can register complaints at the e-mail address ……………………….. The Registrar shall be contacted when the grievance is not redressed within the stipulated time by the Officers concerned.
Expectation From Employees
Quality education delivery, quality performance in Research and Extension, maintenance of professional ethics etc.
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Department of Education  Bihar
Department of Education  Bihar